§ 1 scope
These General Booking Conditions apply to all accommodation contracts between Mr. Kastner and his guests at the Waldgasthof Buchenhain. The respective accommodation contract includes the rental of hotel rooms and the services provided in this context.
The use of hotel rooms is for accommodation purposes only; subletting or renting to third parties is not permitted.
The general booking conditions apply exclusively; any conflicting conditions of the guest will not be accepted by Mr. Kastner.
§ 2 contractual partner
The accommodation contract is concluded with Stefan Kastner, Am Klettergarten 7, 82065 Baierbrunn.
For booking and other inquiries, the reception of the Waldgasthof Buchenhain can be reached daily from 6.00:22.00 a.m. to XNUMX:XNUMX p.m. at
Phone: +49 (0)89 7448840
Fax: +49 (0)89 7938701
Email: info@hotelbuchenhain.de
§ 3 Conclusion of the contract
When booking the accommodation contract online on Mr. Kastner's website www.hotelbuchenhain.de, you can specify your arrival and departure dates and the desired room category using the "Search & Book" form. By entering your personal information and clicking the "Book now for (total price)" button, you initially submit a binding application to conclude the accommodation contract.
The booking confirmation and acceptance of the contract will be sent via email within five days. If you do not receive the booking confirmation and acceptance within five days, you are no longer bound by your application.
§ 4 Services and Prices
The services owed by Mr. Kastner are set out in the booking confirmation in conjunction with the property description presented on the booking portal. Rooms are available from 15.00:11.00 PM on the day of arrival and must be vacated by XNUMX:XNUMX AM on the day of departure.
The prices quoted are final prices and include VAT and all additional costs, unless otherwise stated on the booking overview page. In addition to the final price, tourist and tourism taxes may apply, as well as consumption-based services such as electricity, water, and gas.
For rebookings (changes regarding the length of stay, type of board, booked additional services and other supplementary services) for which there is no legal entitlement, a rebooking fee of €15 will be charged, unless the change is minor.
§ 5 payment
The due date for any down payments and the final payment is specified in the respective offer.
Unless otherwise stated in the offer, payment is due at the end of the stay and includes the services booked in advance plus any additional services used during the stay.
The following payment methods are possible:
- Advance by bank transfer
- Upon confirmation of payment by invoice, payable within 10 days after the end of the stay
- By credit card (MC, VISA, AMEX, EC), the account will be debited after the end of the stay
§ 6 Cancellation of the contract
The contract can be canceled free of charge up to one day (noon the day before) before the arrival date for bookings of a maximum of two nights. Cancellation policies may vary for bookings of multiple rooms, longer stays, or for specific events (Oktoberfest, trade fairs, etc.). Please refer to your individual reservation confirmation or contact us in advance for details.
The following percentages, based on the total price of the contract (accommodation including all additional costs, but excluding tourist tax or tourism tax), are to be reimbursed to Mr. Kastner:
- Overnight stay without meals 100%
- Overnight stay including breakfast 80%
If the room is occupied by someone else, this will be credited towards the refund amount.
Cancellations should be sent to: Waldgasthof Buchenhain, Am Klettergarten 7, 82065 Baierbrunn, by fax: 089 – 7938701, by email: info@hotelbuchenhain.de
§ 7 Guest’s Obligations
The guest is obligated to treat the accommodation and all facilities of the Waldgasthof Buchenhain as intended and properly. The guest must report any malfunctions or defects immediately. Failure to report defects promptly may result in the guest's claims being forfeited in whole or in part.
Bringing or keeping pets is only permitted after prior agreement with Mr. Kastner.
§ 8 Termination
If no remedy is found after notification of a defect and a reasonable period of time for rectification, you are entitled to terminate the contract for good cause. The amount of the claim for payment will then be calculated based on the actual use of accommodation and other services up to the date of termination.
Mr. Kastner is entitled to terminate the accommodation contract with immediate effect if the guest persistently disrupts the accommodation despite a warning. From the date of termination, Mr. Kastner is entitled to claim the percentages of the accommodation contract listed in Section 6 of these General Terms and Conditions for the remaining days of the originally booked travel period.
§ 9 Liability
For any material damage suffered by the guest that was neither caused intentionally nor through gross negligence by Mr. Kastner or one of his vicarious agents, Mr. Kastner shall be liable up to a maximum of three times the price of the stay.
Liability according to §§ 701 ff BGB (bringing in of items to innkeepers) remains unaffected.
Mr. Kastner assumes no liability for services that were merely arranged by Mr. Kastner as third-party services (e.g. sporting events, theater visits, exhibitions, etc.).
§ 10 Limitation
Claims arising from the accommodation contract expire within one year. This does not apply to claims arising from tort.
§ 11 Final provisions
The law of the Federal Republic of Germany applies. The provisions of UN law do not apply. Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision. The contract language is German.
The EU Commission’s platform for online dispute resolution (ODR platform) can be reached via the following link: http://ec.europa.eu/consumers/odr/
Copyright: www.abmahnschutzbrief.de / Status: January 2016
As a consumer, you have a right of withdrawal in accordance with the following instructions:
Right of Withdrawal
Right of withdrawal for vouchers
You have the right to withdraw within fourteen days without giving a reason this contract. The withdrawal period is fourteen days from the date, who have taken the final goods in possession to buy or indicated by you third party other than the carrier or has.
In order to exercise your right of withdrawal, you must send us
Waldgasthof Buchenhain
Stefan Kastner
Am Klettergarten 7
82065 Baierbrunn
Tel .: + 49 (0) 89 89360944
Fax: + 49 (0) 89 7938701
Email: wagabu@t-online.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can do so by using the attached Withdrawal form but it is not obligatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods.
Exclusion of the right of withdrawal
The right does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded,
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery,
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature,
- For delivering sound or video recordings or computer software in a sealed package when the seal has been removed after delivery.
